SHIPPING & RETURNS

SHIPPING

HOW QUICKLY IS MY ORDER PROCESSED?
Please allow 2 business days to ship your unexpedited order. Orders are shipped from northern California. Orders shipping 2nd day delivery generally ship the next business day.
HOW QUICKLY CAN I GET MY PURCHASE IF I WANT IT EXPEDITED?
Overnight orders go out the same business day, but must be confirmed by phone before completing your purchase through Customer Care at (510) 647-9920 to assure availability and time for processing.
WHAT DO YOU CHARGE FOR SHIPPING?
All US orders ship FedEx Home for free!
WHAT ARE MY OTHER SHIPPING OPTIONS?
We ship via FedEx exclusively. The following options are available. Transit times given are subsequent to dispatch.

Home – 4-8 business days, Free
2Day – 1-2 business days (2-3 businss days for HI AK), $15
Priority Overnight – 1 business day (1-2 business days for HI AK), $25
Saturday delivery – Continental US only, $35

Above rates are regardless of quantity.
WHAT TERMS APPLY TO SHIPPING?
All shipments require a signature for delivery.
We are not able to make changes to the details of an order once it is placed.
FedEx does not offer service to true United States Postal Service P.O. boxes. Third-party mailbox services are acceptable.
DO YOU SHIP ABROAD?
Not at this time.
CAN I MAKE CHANGES TO MY ORDER ONCE IT IS PLACED?
Regrettably, we are not able to accommodate these.